Privacy Policy

Last updated: 2 December 2025

1. Who we are

YourPapakura.org (the “Site”) is a community website for Papakura residents and organisations. It is operated by Papakura Community Network (PCN), a community network based in Papakura, Auckland, New Zealand (“we”, “us”, “our”).

We are not a company, council or registered charity. We run the Site on a community basis to help people find local organisations, events and key contacts in Papakura.

This policy explains how we collect, use and protect personal information on the Site, in line with the New Zealand Privacy Act 2020 and its Information Privacy Principles.

2. Scope of this policy

This policy applies when you:

  • browse YourPapakura.org
  • give us information about your organisation, group or event for us to publish on the Site
  • contact us by email or through any forms on the Site.

It does not cover other organisations listed in the directory, event organisers, or other websites we link to.

At this stage, only members of Papakura Community Network have log‑ins and can directly publish or edit content on the Site. General visitors do not need an account to use the Site.

3. The information we collect

a) Information you choose to provide

Depending on how you interact with us, you may give us:

  • Information for directory listings
    • Organisation or group name
    • Description and category (e.g. sport, health, youth, arts)
    • Logo or images
    • Contact person’s name and role
    • Email address, phone number, physical address or service area
    • Website and social media links.
  • Information for events listings
    • Event name and description
    • Date, time and location
    • Website or registration link
    • Organiser name and contact details (e.g. email/phone).
  • PCN member accounts (internal use only)
    • Name / username
    • Email address
    • Password (stored in encrypted form by WordPress)
    • Any profile information you choose to add.
  • Contact forms or email
    • Name
    • Email address and phone number (if provided)
    • Your message and any attachments (for example, information about your organisation or event).
  • Other voluntary information
    • Feedback, survey responses, or information you provide at meetings and hui about the Site or PCN’s work.

Please avoid sharing more personal information than is necessary for your listing, event or enquiry.

b) Information collected automatically

When you visit the Site, standard web and analytics tools automatically collect information such as:

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages viewed, links clicked and time spent on the Site
  • Referring website (if you clicked through from another site).

We collect this through:

  • Server logs (via our web host)
  • Cookies and similar technologies used by the Site and plugins such as Google Analytics (via MonsterInsights), Jetpack, WP Super Cache, GTranslate and others.

This information is generally used in aggregated form to understand how people use the Site and to keep it secure.

c) Information from other sources

To build and maintain directory and event information, we may also use:

  • information from your own website or social media pages
  • information PCN already holds about your group from our offline work in the community
  • publicly available information (for example, from council event listings or flyers).

4. How we use personal information

We use your information to:

  • publish and manage directory listings and event listings on YourPapakura.org
  • show accurate contact details for local groups and events (where you have asked us to do so)
  • create and manage internal PCN member accounts and permissions
  • respond to questions, feedback or complaints
  • monitor and improve the Site’s performance and usability
  • protect the Site from spam, abuse or security threats
  • keep records we are required to keep under New Zealand law, where applicable.

We only collect personal information that is reasonably necessary for these purposes and use it in ways that are consistent with the New Zealand Privacy Act 2020.

5. When information is publicly visible

Information published on the Site is intended to help people connect with local groups and events. This means that:

  • Directory listings and events are public. They may display names, roles, phone numbers, email addresses and other details you have asked us to publish or that are already public.

If you are providing contact details in a personal capacity, please:

  • only give details you are comfortable sharing publicly; and
  • consider using a generic organisation email address where possible.

If you would like us to change or remove contact details in a listing or event, please email us at [email protected] and we will do our best to help promptly.

6. Sharing information with others

We do not sell your personal information.

We may share information with:

  • Service providers that help us operate the Site, such as:
    • website hosting and email services (e.g. our web host and mail provider)
    • backup, security and caching tools
    • analytics and usage measurement tools (e.g. Google Analytics, Jetpack)
    • plugins that power our directory, events and forms.

These providers may process information on our behalf and may be based outside New Zealand (for example, in Australia, the United States or the European Union).

Under the New Zealand Privacy Act 2020, when we share personal information overseas we must take reasonable steps to ensure it will be protected by safeguards that are comparable to New Zealand law, or that another permitted exception applies.

We may also share information if:

  • you have clearly asked us to (for example, to pass your contact details to another local group)
  • we are required to by law, regulation or court order
  • it is necessary to investigate or report misuse of the Site or to protect someone’s safety.

7. Cookies and tracking technologies

The Site uses cookies and similar technologies to:

  • remember basic settings (for example, language options via GTranslate)
  • improve performance and caching (for example, WP Super Cache)
  • help us understand how people use the Site (for example, Google Analytics, Jetpack)
  • keep the Site secure.

You can usually control cookies through your browser settings by:

  • deleting existing cookies
  • blocking some or all cookies
  • receiving a warning before cookies are stored.

If you block cookies, some parts of the Site may not work as intended.

We do not currently change our behaviour in response to “Do Not Track” signals.

8. How long we keep information

We keep personal information only for as long as it is reasonably needed for the purposes in this policy, or as required by law.

As a guide:

  • Directory listings and events – kept while they are active on the Site and for a reasonable period afterwards (for history, statistics and re‑activation).
  • PCN member accounts – kept while the account is active and for a short period after closure for security and audit purposes.
  • Contact enquiries – generally kept for up to two years, unless we reasonably need them for longer (for example, to follow up an ongoing issue).

We may retain anonymised or aggregated data that does not identify you personally.

9. How we protect your information

We take reasonable steps to keep your information safe, including:

  • using reputable hosting, backup and security tools
  • restricting admin access to people who need it
  • keeping software up to date and monitoring for suspicious activity.

However, no website or online service can guarantee perfect security. By using the Site, you understand that there is always some risk when transmitting information over the internet.

If we become aware of a privacy breach that is likely to cause serious harm, we will assess it and, where required, notify the Office of the Privacy Commissioner and affected individuals, in line with the Privacy Act 2020’s mandatory breach notification rules.

10. Your rights

Under New Zealand privacy law, you have the right to:

  • ask whether we hold personal information about you
  • ask for a copy of that information
  • ask us to correct any information that is wrong or incomplete
  • in some cases, ask us to delete information we no longer need.

To exercise these rights, please contact us using the details below. We may need to verify your identity before releasing or changing information.

If we refuse your request, we will explain why (where we are able to) and tell you how to complain to the Office of the Privacy Commissioner if you are not satisfied.

11. Children and young people

The Site is aimed at the general community. Young people may browse the Site and see events or organisations that interest them.

If you are under 16, we recommend that you:

  • talk to a parent, caregiver or trusted adult before sending us any personal information; and
  • use a parent / caregiver’s contact details rather than your own where possible.

If you are a parent or caregiver and believe we have published or collected personal information from a child in a way that concerns you, please contact us and we will work with you to resolve the issue.

12. Links to other websites

The Site includes links to other websites and social media pages, including those of local organisations listed in the directory or hosting events. These sites have their own privacy practices. We are not responsible for how they handle your information.

We encourage you to check the privacy statements of any website you visit.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the Site, our practices or New Zealand law. The “Last updated” date at the top of the page shows when it was last revised.

If changes are significant, we may also highlight them on the Site.

14. How to contact us

If you have any questions, concerns or requests about this policy or your personal information, please contact:

Papakura Community Network (PCN)
Email: [email protected]
Postal address: Papakura, Auckland, New Zealand If we cannot resolve your concern, you can contact the Office of the Privacy Commissioner for advice or to make a complaint.